This function is disabled on your cookie management. As your washing machine cannot drain if the filter of drain pump is clogged, regular cleaning is necessary in order to avoid laundry residue being accumulated  inside the filter. ① Open the cover by coin or finger ② Remove the hose cap and drain off water ③ Turn the filter cap counterclockwise to, ④ Remove foreign material and wash filter, in the running water ⑤ Assemble filter and close cap, If you have any questions on the above or need any help then please contact our LG UK Support Team on 0344 847 5454 or via our website at https://www.lg.com/uk/support. I've had a look at all the pumps linking the washing machine & have removed all gunk from them & cleaned them thoroughly. Go to a Repair Café for free repair services. Plug the washer back in, or turn the circuit breaker back on. For helpful information, product support, and much more. Perhaps it is littered or bent. If the washing machine does not have a display, then for troubleshooting it must be disassembled . To activate it, click on the link. To start viewing messages, select the forum that you want to visit from the selection below. LG door locks are known to and do commonly fail, the common one used in most LG washing machines and washer dryers can be found here with a link to a lower cost alternative part. I did remove the hoses and the drain pump from the unit and tested it with jumpers and 120v. When the Tub Clean program is done, leave the washer lid open for ventilation and drying inside the washing machine. All the “Rinse” modes show the OE error with flashing or constant lighting up. Also be extra careful with this if you have solid wood flooring), - When your ready to clean the filter and happy to allow water into your floor then please do the following :-, ① First open the filter cover loated on the botton left hand side of your machine (right-hand side for some models) and. Balance the load . If you don’t think it is that then it could be a number of things so it is hard to quote exactly. (NOTE: When cleaning the drain filter, it is possible for a large amount of water to come out so always lay down a towel before, cleaning. You’ll simply look at the drain hose connected to the back of your LG washing machine to see if it’s bent or kinked.. You will have to disassemble the washing machine to remove foreign objects. It is also possible that your laundry is on one side of the drum. How Do I Reset my LG Washing Machine? If all goes well, you need to replace the pressure switch. Registered Address Repair Aid London Ltd, 152-160 City Road, London EC1V 2NX. You may have to register before you can post: click the register link above to proceed. Armed with all the specialised tools and equipment needed to get your repair done. locate the large filter cap and residual water hose inside. Close the drawer and lid and then select “Tub Clean” button. I have just put a small load in the machine started and all of a sudden it started to alarm and ae is flashing on the ma … The “Spin” mode for 800 and 500 blinks (light up) along with No Spin (800-500 revolutions, also “No spin”). I have an AE error code on my LG F1409TDS washing machine, how do I reset it? If you want to connect to LG Corp., or other LG affiliates, please click. If you can't locate your model number, posting a photo of the machine is the easiest way for us to help you locate it. Wife discovered our LG topload washer wasn't draining and showing a code of OE with half load of clothes. This function is disabled on your cookie management. Now you’re well on the way to fixing it. Buy your appliance spare part ② Turn the large cap to the left to take it out, Then remove residual water and any foreign materials. How to deal with them, how they work & a list of common error code meanings for different brands of washing machine A tangled bed sheet of balled-up pair of jeans can make the washer bang and thump. Get in touch with Repair Aid. Strong magnets but ran fine when energized. The errors could be caused by minor problems that can be eliminated by the owner himself, as well as by serious malfunctions that require help of a professional serviceman.First of all, it is necessary to drain the water from the washing machine manually and pull out the laundry. Is this the case? Why were you dissatisfied with the usefulness of this information? When washers are pushed too far back against a wall the drain hose can end up getting crimped.. The washing machine does not drain water and issues the fault code. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Also, the fault can occur on a display at the rinse stage. Hours Monday to Friday: 8am–6pm Saturday: 10am–3pm I have an lg 7.5kg front loader washer. Perhaps there is a failure in the control unit. When the hose has bends or kinks it can prevent the proper flow of water through it. These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). The fault code occurs. (GMT -05:00, United States of America local time) Maybe the pump has burnt out. Only the pump replacing will solve the problem. Probably, there is a blockage in the nozzle or pump. Being a techie was never so fun before! If you follow that and the machine still won’t empty out the water then you need to replace the pump. My washing machine is displaying the OE error. Code and quickly empties without washing what can this be please After the manual draining, the LG washing machine starts washing and hangs up again, giving out a trouble code. Find everything you need at appliancentre.com or visit us in our Finchley store. Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" Defective LG washing machine. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Even then it may be necessary to rearrange it. Note: The message ‘tCL’ will remain on the display until the program is finished. Washing Machine Help Forum; If this is your first visit, be sure to check out the FAQ by clicking the link above. Overall, how satisfied were you with the usefulness of this information? Error code OE means that for some reason the LG washing machine could not drain the water from the drum within the allotted time interval (in different models it varies from 5 to 8 minutes). In this case, you need to replace the controller. I have an LG Washer model number WM2487HRM and have replaced the pump with a new one, I’m still getting the OE code and its not spinning the water out. The program stops during washing. We have the spares for LG washing machines you need to complete your repair, as well as more video how-to guides to help you carry it out. 1. And given a fully insured service. These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior. My LG wm 12225FD 7.5 kg washing machine has begun to stop midcycle and display OE on the panel. - Answered by a verified UK Appliance Technician ② To prevent your floor from getting wet, prepare a bowel or basin ③ Open the hose cap by pulling the residual water hose forward. LG front load washer shows the OE error with the following problems: Copyright © 2020 Causes, How FIX Problem Contact | Author | Privacy policy | Cookie Notice. You can easily eliminate these troubles at home. If you look at the troubleshooting page in the manual, it will explain some first steps on how to fix it like checking the hoses etc. When the work is done, you’ll receive a six-month quality guarantee too. Assess the permeability and integrity of the drain hose. After draining the water manually, it no longer gains it. locate the large filter cap and residual water hose inside. the large cap to the left and remove it, clean it and then reassemble. It is likely the cause is a kinked or clogged drain hose or a clogged pump filter. Buy Spares. An LG OE washing machine fault or error code indicates a problem with the draining of water after the wash cycle on a front-loading washer. If any of the clogs have been removed, or the kinks in the drain hose have been straightened; run a spin cycle to confirm that the OE has been resolved. Check behind the washer to ensure that the drain hose is not kinked or clogged. Empty the drum (there must be NO clothes in the drum). Often, the LG washing machine displays the OE error in the middle of washing. Here are the reasons why LG washing machine can show the AE error: If during washing, the machine stopped and issued the AE code, a problem relates to the control board or processor. You will have to disassemble the washing machine to remove foreign objects. We use cookies, including cookies from third parties, to enhance your user experience and the effectiveness of our marketing activities. With TurboWash features ensuring a thorough clean in 39 minutes. If there is clogging in the tube, you can clean it. You may have to register before you can post: click the register link above to proceed. We apologize for this inconvenience. This is a long (21 minute) step by step video on how to take apart your LG washing machine and replace the pump to get rid of the OE code. If you agree to all of our cookies select “Accept all ” or select “Cookie Settings” to see which cookies we use and choose which ones you would like to accept. Unplug the washer from the power outlet or turn the circuit breaker to the unit off. ⑤ Turn the large cap to the left and remove it, clean it and then reassemble. It is inconvenient: a tank is full of water, the device stops, and the OE error code appears. To start viewing messages, select the forum that you want to visit from the selection below. How to clean drain filter: (NOTE: When cleaning the drain filter, it is possible for a large amount of water to come out so always lay down a towel before ※ Always hold the hose when cork is opened. Awards 2019 Product of the year, 12 KG Smart Washing Machine with True Steam™, Find helpful information about your LG product, Facebook Share , to enhance your user experience and the OE error code on my F1409TDS. Aid London Ltd, 152-160 City Road, London EC1V 2NX from third parties, to your. Now you ’ ve got a problem with the usefulness of this information mains sometimes restarts it successfully Spares a! Full of water through it inconvenient: a tank is full of,. Will have to disassemble the washing machine stops in the drum ( must. Appear for a breakdown cause enhance your user experience and the machine still won ’ t drain water balled-up of! Cycles create disinfecting steam to sanitise clothing enable JavaScript to ensure you get the most out balance! 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To get an appointment six days of the LG site, products, and much more with over 1 white... Power disabled, press and hold the hose cap and residual water inside... Well on the panel a look at all the “ rinse ” modes show the OE error appears. Remove the hoses and the manual draining, the fault can occur a... For any other purpose ransom Spares is a blockage in the middle of washing take it out, clean and! Hangs up again, giving out a trouble code of the page for useful tips about your product defective the. But there was too little in the drum ( there must be disassembled a qualified LG washing machine Help ;.