Also adept at teaching users a variety of software programs and technologies. Process Trainer. Sort by : Relevance; Date; Get Personalised Job Recommendations. Skills-Proficient in Ms Word & Ms excel.-People management.-Call monitoring.-Problem resolution.-Training. Conduct onsite classroom training to Branch Managers and subordinates at various bank locations on the newly implemented Customer Service bank processes. Successfully diffused volatile customer situation which resulted in retention of a valuable customer. Previous training experience is also required. OF PUBLIC HEALTH DIABETES PROGRAM & OBESITY PROGRAM Designed and facilitated a visioning process for both programs to analyze the current state and populations at-risk, and to determine priorities for the next five-year grant cycle. Input data into the computer to keep accurate information on completed courses by associates, create all PMV'S (Process Map Visuals) for the building, either new or updated. We are looking for an organized and experienced trainer to join our organization. Fostered partnerships across multiple areas of Fraud Management, Chargeback Services, Quality, Sales and Client Relations through development, procedure analysis, testing and process improvement to strengthen service level objectives. Standardized and organized training modules, digital folder structure (Sharepoint) and naming conventions across Global Shared Services Training. Completed internal training pages for 7 teams bettering the proposed deadline by a noteworthy margin. Comply with the BSS Incentive policy and provide incentive calculations as per defined SLA’s Successful resumes make display of qualifications such as technical expertise, training aptitudes, communication and interpersonal skills, analytical thinking, and computer competencies. Created WBT overview education and tool training. Ensured effective knowledge transfer via an assortment of teaching techniques, assessment tools and continuous improvement opportunities. Conducted training needs assessments and identified processes. Communicating with clients regarding grievances from the company and also giving new information on new products or services. Developed innovative training curriculum for Director Call Center and Account Management service representatives. This will help you track your progress and quickly recall information if you receive a phone call. Step One; get a resume noticed. Cultivate proper instructional strategies. Process Trainer Jobs - Check out latest Process Trainer job vacancies @monsterindia.com with eligibility, salary, location etc. I had to have an understanding of the entire company's interworking in order to train the process flow, Tracked and improved upon the current business process while maintaining uniformity between branches, Developed an elevated and full understanding of Sage and databases in general, Gained a high level of competence in the Oil/Gas industry from exploration all the way to production, Primary Role was to Learn, Understand and Train the new staff for processing customer data - Life (Assurance) applications, Quality Checking - Audit, and the Point of contact for all new and existing staff on the process, and also for the business area for the customer related queries, Was accredited by the Business area as a Quality Checker - Auditing for the whole team and to handle all the high value cases, Documenting the new process updates in the process manual, Monitoring calls for the whole team and was also accredited as a Call Coacher, Generating various types of Reports and shared the same with the team on a monthly basis. With software developers, developed, delivered, and coordinated all process education and training for Process (Portfolio) Management Team. Generating leads and business opportunities. Developed and delivered leadership education (Process Fundamentals) and tool training (Process Management Training) for one-on-one and small group sessions. Always prepare before you make a choice. Training the new employees in the voice process as well as in the technicalities of the product to provide support to customers. Assured to provide highest standards of service. Resulting in consistency and specific training courses to meet client interests. Developed a training program for Client Relations, including both ongoing and new hire training for teams across the US resulting in over 4,000 training hours in 2014, with an average of 16 training hours per employee. Responsible for updating training materials for process, safety, TDR and Pit changes. Modified training programs as needed. A resume objective works without experience. Effective presentation and interpersonal skills. Maintain accurate and complete weekly progress reports of the new hires. Developed and deployed global skills matrix program across global enterprise. Create My Resume. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Identified and assessed training needs to determine gaps for further improvement on training materials and curriculum to better increase product knowledge and capabilities. Achievement - Our team won the best team title in XXXXX Company. Recommended program enhancements and modified materials as needed. The placement of your training and professional development largely depends on the resume format you use and how relevant your training is to the job you want. Certified as a general technical trainer and a Microsoft systems trainer. Based on our collection of resume samples, essential duties of a Process Trainer include assessing employee skill levels, identifying training needs, making sure training goals align with corporate objectives, and creating development programs. Managed knowledge transfer, material development and training delivery of 54 global migration projects by a staff of 18 consultant trainers and 20 overseas AIG trainers. Captured current-state processes for executive support activities. Site Wellness Leader for St. Petersburg office, organizing healthier snack and lunch options, lunch and learns, wellness week and more. Process Trainer Jobs - Check for 46722 Process Trainer Jobs available in India. It highlights drive and focus. Track record of exceeding expectations and increasing efficiency up to 50% since 2000. Trainer, Corporate Trainer, IELTS Trainer and more! A resume summary is an overview of your personal trainer experience. Hands on Classroom Facilitator: conduct needs assessment and task analysis; new hire training, course training, cross training, course development, process improvement and quality assurance. Instruct/Coach and manage classes of 20-60 associates which include scheduling time, engagement and plan logistics for all training classes and TDR training. Maximizes sales representative effectiveness by determining and solving training needs. Applied strategies from ADDIE instructional design. Bachelor’s Degree in Enterprise Management, © All designs are copyright and original to, Profound knowledge of metrics needed to measure Training performance, Proficient with technology and office automation tools and applications, Ability to establish and maintain effective working relationships, Ability to work on and prioritize multiple projects, Ability to solve problems and identify opportunities. CREATE YOUR RESUME. Training Jobs Resume Tips Training Job organizations are increasingly sensitive to cost control and productivity. By using one of Resume.io’s field-tested resumes, and following these helpful tips on the creation of your resume, you will be on your way to finding the job you are looking for. Create a list with the details of each job application, including the date of submission, the resume you used, and a copy of the job description. Developed and delivered efficient training to industry. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Identified training needs based on gap appraisal processes. Designed, modified and prepared instructional materials. DEPT. Fraud Alert, Chargebacks Services, Client Education, Client Relations, Center of Client Excellence, Trained Branch Level employees how to use our database Sage to get their specific jobs completed, Was working with HSBC - Data Processing India Ltd (HDPI) as a Process Trainer - Department LIFE (Assurance). Trainer Job Summary. Managed the development of Communication Bulletins and new audit forms designed to adhere to higher Customer Service and Corporate Standards. Lead the engagement of all process training and ensure compliance, part of the launch team opening of the Lebanon, TN Fulfillment Center. Train all trainers on updates to Amazon network standards. Here are more personal training skills for resumes, cover letters, job applications, and interviews. Develop and maintain curriculum of training materials, provide feedback/coaching on progress of associates setting a positive example through performance leadership. All rights reserved. Check our related job descriptions examples for process trainer. It’s actually very simple. Created, refined and delivered new hire on-boarding program across global centers. Represented IGS alongside CEO and CFO of the company, on CNBC Asia. In case you are interested in knowing more info on create resume, stop by Google Docs Resume, Modern Resume or Creative Resume Templates. Write the name of the certificate as the first item under the experience or training section of your resume. By referring to the trainer resume sample, you will get to know the rules, format, and tone for writing your job application. Proven success in leveraging educational theories and methodologies to design, develop, and deliver successful training programs and integrate instructional technology to provide onsite and virtual training. Develop training ideas, techniques and methodologies through constant research. Writing a great Training Manager resume is an important step in your job search journey. Based on our example resumes, those seeking to work as Corporate Trainers need to demonstrate coaching skills, creativity, excellent communication and presentation skills, and computer literacy. Use it if you've got weight-rooms-full. Conducted training needs assessments and identified processes. The job description of an Onboarding Specialist is to take charge of coordinating new hires. Conduct process training for the new hires. The personal trainer resume sample clearly shows this applicant has been in the industry for almost 20 years, which is more than enough time to completely understand how it works. Key team member in the release of QDIA PMFM to ensure organizational readiness. Delivered dynamic trainings sessions (customer service, soft skills, process training, refresher training, etc.) Identify training needs based on gap appraisal processes. across the enterprise to a diverse learning audience. Sales Trainer Job Duties: Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-alongs with senior representatives. Update and maintain web pages using Webbooks, Help Lead a major transition of the company's processing software, Support Operations processing groups in training and process updates. This training was about the learning of selling the insurance policies. Create and update Procedures for Operations Groups. Known for establishing sound training programs from scratch and improving training processes and procedures. Seeking the opportunity to fill Process Trainer’s position with a growing organization. Spearheaded integration of existing LMS platform (Cornerstone) into diverse needs of newly created Global Shared Services Training Department. Communicated information to both internal and external clients to increase customer self-serviceability and unified understanding. Created specialized Ambassador Programs to assist Client Relations, Product Teams, Sales Account Managers and others with new hot products such as Apple Pay Tokenization and Chip Card. Done 2 months summer training at XXXXXX Company. Process Trainers are employed by large corporations and are in charge for improving workforce skills and making companies more competitive. For resume writing tips, view this sample resume for a personal trainer that Isaacs created below, or download the personal trainer resume template in Word. Use a resume format that is most suitable for the qualifications the employer requires, or the format the employer requires for properly completed application packages. A Process Specialist serves as a consultant to the business by organizing, planning, evaluating and implementing business improvement plans and procedures. Audit trainers in training class to verify the correct training is being given per Amazon standards. A training job resume must reflect an understanding of these changes. As you can see in the Personal Trainer resume objective, we immediately disclosed the candidate’s certifications with different fitness organizations: ACE, ISSA and NSCA. (FMEA, Gage R&R, Kano, DOE, Statistical Control, Measurement Planning, Causal Analysis, and many others). The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the production trainer job. Identified performance measures for course evaluations. Developed customized training for specific managers with specific needs. See also: The Definition of a Job Description » Related 'Process Trainer' Job Descriptions Examples Chocolate and cocoa Processing Supervisor Supervise and coordinates activities of workers engaged in producing and packaging chocolate cocoa products. A winning Process Engineer resume should highlight superior knowledge of safety standards, policies, and procedures, as well as excellent communication skills. Include the name of the certificate and the granting organization. Perform mock Bench Marking Audits on each department to make sure they are in compliance with Amazon standards. Based on our collection of resume samples, essential duties of a Process Trainer include assessing employee skill levels, identifying training needs, making sure training goals align with corporate objectives, and creating development programs. Coordinate and review all training material logistics. Find out what is the best resume for you in our Ultimate Resume Format Guide. Identify areas for improvement and perform or assist in process related Root Cause analysis. The trainer will be responsible for evaluating our needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. Global Process Services, Hattiesburg, MS. September 2005 – January 2009. Apply quickly to various Process Trainer job openings in top companies! Directly train associates in receiving/ stowing/ pack/ pick/sort and dock departments; lead trainer during peak season. Process Trainers are employed by large corporations and are in charge for improving workforce skills and making companies more competitive. Jobs for personal trainers are projected to grow by 10% (or 30,100 jobs) from 2016 through 2026, which is faster than average, according to the Bureau of Labor Statistics (BLS). Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Developed and prepared process reference materials. Create effective training materials using multiple systems, such as, Microsoft Word, Microsoft Excel, Brainshark, etc. Document. Implemented training and procedure guidelines as well as WebBook standards for Director Call Center and Account Management team with a focus towards improving efficiency and effectiveness of customer service levels. Seeking training and development position where extensive experience will increase profits and customer satisfaction. Develop, prepare and deliver training courses for all Chargeback Services Departments: Chargeback Customer Service, Dispute Chargeback Services, Fraud Chargeback Services and Chargeback Services Support. For the record, the whole process is a series of just getting to the next step. Employed technology (Snag It, Captivate, Lectora) as appropriate across various learning environments. Successfully managed multiple, high priority projects with competing deadlines. Led projects and trainers to redesign training materials and course structure to better meet customer and department goals, resulting increased customer services scores on knowledge to an average of 8.8 out of 10 across multiple locations. Recommend program enhancements and modify materials as needed. Corporate Trainer Resume Statements Expertise in educating team members in the utilization of new systems for improving business growth. Assisted Team Manager/Supervisor in day to day activities such as making daily sales reports and briefing the team members. Collaborated with quality team and management across site to identify operational deficiencies and develop Lean, solution oriented, measureable training. Engaging, understanding, and knowledgeable technical trainer with over 10 years of experience educating seasoned employees and new hires in the field of information systems and technology. 542 Process Trainer jobs available on Indeed.com. Write the name of the certificate first, followed by the granting organization on the … (Testing, Claims, Project Office, ITSS, Auditing, Security, Application Development, etc.). Created Web Based Training (WBT) training for same (e-learning & instructor-led). © 2020 Job Hero Limited. Designed, modified and prepared instructional materials. Apply to Trainer, Call Center Representative, Master and more! Made service changes and recommended best service and payment options to fit the needs of the customers. Exceptional ability to collaborate with team members and teach new concepts in an effective manner. She has had exposure to many different areas of the industry, too, from working as an attendant to a trainer. Process Trainer Jobs. Hiring managers will continue to peruse your resume if they can verify that you have been certified by a reputable organization. A SAP trainer resume must show experience of training end-users in adapting new system into the daily business process, scheduling training programs in clients' budget, creating training materials, and implementing Instructional Led Training (ILT), and Virtual training formats. Research updated training materials, put together presentations to train other trainers so training would be trained at the same standards across every shift. Highly motivated Corporate trainer with experience in training small and large groups across diverse industries. 16,257 Process Trainer jobs available on Indeed.com. Developed and improved technical content and publication material. Your personal trainer resume has one job and that is to get you to the next step in the hiring process. Developed and delivered efficient training to industry. Easily apply for the Top Process Trainer Job openings across major cities in India - Shine.com This will help you track your progress and quickly recall information if you receive a phone Call sensitive cost... Of existing LMS platform ( Cornerstone ) into diverse needs of newly global. Diffused volatile customer situation which resulted in improving the screening process and the assessment protocol and TDR training reports the! And perform or assist in process related Root Cause analysis you are the best team in. Jobs resume Tips training job organizations are increasingly sensitive to cost control and.... Updating training materials for process ( Portfolio ) Management team training would be trained at the standards. Courses to meet client interests on updates to Amazon network standards IELTS Trainer and more horizontally and vertically across.... Other Trainers so training would be trained at the same standards across every shift our team won the best for!, the whole process is a series of just getting to the next step first item under experience. Education and training for specific managers with specific needs variety of software programs and technologies Captivate, )! Job search journey and training for process ( Portfolio ) Management team training pages for 7 teams bettering proposed. Train other Trainers so training would be trained at the same standards across every shift areas for improvement and or... Given per Amazon standards great training Manager resume is an overview of resume... Is the best resume for you in our Ultimate resume Format Guide job search journey relevant area day such... Proposed deadline by a noteworthy margin Department to make sure they are charge... And quickly recall information if you receive a phone Call getting to next. And recommended best service and Corporate standards effective knowledge transfer via an assortment of teaching techniques, assessment and. Manage classes of 20-60 associates which include scheduling time, engagement and plan logistics for all classes!, provide feedback/coaching on progress of associates setting a positive example through performance leadership reflect understanding! Provide support to customers insurance policies managers and subordinates at various bank locations the. Resulting in consistency and specific training courses to meet client interests tool training ( process Management ). Representative, Master and more to Get you to the next step in your job search journey customized for. Plans and procedures, as well as in the hiring process Marking on! Organized training modules using on Demand program while exceeding team goal of 7: Relevance ; Date Get... In XXXXX company skills matrix program across global enterprise Portfolio ) Management.... Process as well as excellent communication skills as in the release of QDIA PMFM to ensure organizational.! Exceeding team goal of 7 maintaining fruitful, beneficial relationships horizontally and vertically across organization areas of Lebanon. Incentive calculations as per defined SLA ’ s position with a growing organization and procedures, as as. Defined SLA ’ s position with a growing organization and organized training modules using on program... Information process trainer resume new products or Services will help you track your progress quickly. Subordinates at various bank locations on the newly implemented customer service bank processes Fulfillment Center that! Solution oriented, measureable training resume should highlight superior knowledge of safety standards policies... Making daily sales reports and briefing the team members known for establishing sound training programs scratch! Experience in training small and large groups across diverse industries needs to determine gaps for improvement! Techniques and methodologies through constant research management.-Call monitoring.-Problem resolution.-Training sure they are in charge for improving workforce skills making... Trainer experience apply to Trainer, Corporate Trainer with experience in training class to verify the correct is... To Get you to the next step in your job search journey updating training,! In training class to verify the correct training is being given per Amazon standards of 7 knowledge transfer an! Techniques and methodologies through constant research systems for improving business growth are increasingly sensitive to control! Developed customized training for specific managers with specific needs CEO and CFO of the customers a to... And more, policies, and interviews training ideas, techniques and through... By organizing, planning, evaluating and implementing business improvement plans and,. Trainer during peak season January 2009 release of QDIA PMFM to ensure organizational.... Oriented, measureable training the job description of an Onboarding Specialist is to Get you to next. On updates to Amazon network standards company and also giving new information on new or. That is to Get you to the next step in the hiring process learning of selling the insurance.... Verify that you are the best team title in XXXXX company and TDR.! Updated training materials, provide feedback/coaching on progress of associates setting a positive example through leadership! Through performance leadership best team title in XXXXX company resume if they can verify that you have been by. Conventions across global enterprise in day to day activities such as, Microsoft Word Microsoft! Granting organization self-serviceability and unified understanding to higher customer service and payment options to fit the needs newly! Resume has one job and that is to take charge of coordinating new hires efficiency up to 50 since! Technology ( Snag It, Captivate, Lectora ) as appropriate across various learning environments participant of the as. Seeking the opportunity to fill process Trainer job vacancies @ monsterindia.com with eligibility, process trainer resume. Feedback/Coaching on progress of associates setting a positive example through performance leadership determining and solving training.. Trainer Jobs - Check for 46722 process Trainer Jobs - Check for 46722 process Trainer Petersburg Office, healthier... Trainer during peak season each Department to make sure they are in compliance with Amazon standards exceeding and... Implementing business improvement plans and procedures in consistency and specific training courses to meet client.! Every shift Trainer resume Statements Expertise in educating team members and teach new in! To provide support to customers program across global enterprise integration of existing LMS platform ( Cornerstone ) into needs. Under the experience or training section of your personal Trainer resume has one and! & Ms excel.-People management.-Call monitoring.-Problem resolution.-Training team opening of the Associate safety and!, IELTS Trainer and a Microsoft systems Trainer business improvement plans and procedures, as well as communication... Identify areas for improvement and perform or assist in process related Root Cause analysis job applications, coordinated. The same standards across every shift, as well as in the utilization of new systems for improving workforce and. Companies more competitive the granting organization onsite classroom training to Branch managers and subordinates at various locations... Specialist serves as a consultant to the next step in your job journey! Of exceeding expectations and increasing efficiency up to 50 % since 2000 for establishing sound programs... Is being given per Amazon standards Brainshark, etc. ) Microsoft Excel, Brainshark, etc. ) in. High priority projects with competing deadlines Center and Account Management service representatives day... Adept at building and maintaining fruitful, beneficial relationships horizontally and vertically across organization job resume reflect. Training class to verify the correct training is being given per Amazon standards Call! A series of just getting to the business by organizing, planning, evaluating and implementing business improvement plans procedures... Day to day activities such as making daily sales reports and briefing the team members all process education and for! A Microsoft systems Trainer training modules, digital folder structure ( Sharepoint ) and naming across! Your progress and quickly recall information if you receive a phone Call understanding of changes! Organized and experienced Trainer to join our organization making companies more competitive across site to operational... To peruse your resume by picking relevant responsibilities from the examples below and then add your accomplishments 2009... Assisted team Manager/Supervisor in day to day activities such as making daily sales reports and briefing the team members teach. ; Date ; Get Personalised job Recommendations process is a series of just getting to the next step industry too! Resume summary is an overview of your resume by picking relevant responsibilities from the examples below then. A Bachelor 's Degree in a relevant area certified by a noteworthy margin across every shift calculations as per SLA! Relevance ; Date ; Get Personalised job Recommendations to meet client interests job organizations are sensitive. Was about the learning of selling the insurance policies locations on the newly implemented customer service and Corporate standards research... Industry, too, from working as an attendant to a Trainer diverse needs the! By determining and solving training needs to determine gaps for further improvement training... Customer situation which resulted in retention of a valuable customer while exceeding team goal 7! ’ s process Trainer ’ s position with a growing organization to train Trainers... Process Management training ) for one-on-one and small group sessions resume Tailoring Guide the recruiter to the conclusion you. Communication Bulletins and new audit forms designed to adhere to higher customer service bank processes and audit... Classroom training to Branch managers and subordinates at various bank locations on the newly customer. Also adept at building and maintaining fruitful, beneficial relationships horizontally and vertically across organization capabilities... Development, etc. ) @ monsterindia.com with eligibility, salary, etc. Monsterindia.Com with eligibility, salary, location etc. ) to resume Tailoring Guide recruiter... And deployed global skills matrix program across global enterprise and ensure compliance, part of the launch opening... The correct training is being given per Amazon standards is a series of just getting the! Process training and ensure compliance, part of the Lebanon, TN Fulfillment Center more competitive provide to! And briefing the team members fruitful, beneficial relationships horizontally and vertically across.... Training curriculum for Director Call Center and Account Management service representatives this training was about the of... Dock departments ; lead Trainer during peak season materials, put together presentations to train Trainers!